I have worked in software documentation since 2010. My primary projects are:

  • The community site,, which is the largest open source documentation hosting site in the world.
  • The community conference, Write the Docs, which is the largest community documentation conference in the USA, and growing in Europe.

I help use this experience to help you understand how to leverage documentation in your business.

Having great documentation lowers your support costs, gets users onboarded faster, and is a requirement for shipping quality software. Integrating documentation into your product process is a great way to enable quality documentation, and I can help build a culture around documentation in your company.

Reach out to me at if you’d like to talk more.

My primary offering is a Roadmapping Session, which will help you figure out what documentation tool to choose and how to implement it.